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What are service project customers and organizations?

Customers are people who request help from your service project. Jira Service Management converts the requests that customers make into issues for your agents to work on.

Organizations are groups of customers that are shared across service projects. Learn more about grouping customers into organizations.

Both project administrators and agents can add and remove customers from your service project.

 

Last modified on Nov 10, 2020
Cached at 8:50 PM on Nov 29, 2020 |

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