Group customers into organizations
Organizations are groups of customers that are shared across service desk projects. Learn how to create these groups so you don’t waste time adding the same customers.
Add an organization to a service desk project
Add an organization to your service desk project so that you can create groups of customers.
Add a customer to an organization
You can add a customer to an organization and then reuse that organization for multiple service desks.
Remove a customer from an organization
If a customer doesn't belong in an organization anymore, you can remove them from it.
Remove an organization from a service desk project
If you no longer need an organization in your service desk project, you can remove them.
Delete an organization from a site
If an organization is no longer needed for any of your service desks, you can remove it them from your site.
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