Get started with Jira Service Management for admins
Your first stop for learning how to get started with Jira Service Management.
Are you looking for Automation?
This article is relevant to Legacy automation in service projects created before August 30, 2021. If you don’t see Legacy automation in your service project, check out these Automation articles.
You can check through the history of an automation rule and see what it’s done and when by debugging it. This will show you the log.
You must be an admin to view the log of an automation rule.
To view the log of an automation rule:
From your service project, select Project settings, then Automation.
Hover over the rule you want to check.
Select ••• > View log.
A table with a list of every time the rule has run should appear. From here, you can browse chronologically, or search for a specific issue.
This page is for team-managed projects
If the lower-left of your service project sidebar doesn’t say you're in a team-managed project, check out these company-managed project articles instead.
Learn more about the difference between company-managed and team-managed projects.
Was this helpful?