Get started with Jira Service Management for admins
Your first stop for learning how to get started with Jira Service Management.
Jira Automation docs have moved
All content related to Jira Cloud Automation, previously under the Automate your Jira processes and workflows section, have moved to the new Cloud Automation docs.
Close a request to mark it as complete
Admins and agents can both close a request to mark it as complete.
To close a request:
From your service project, go to Queues.
Select the request you want to resolve.
Select the Status and transition it to Resolved.
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