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Atlassian Analytics is in open beta

Only customers with a Cloud Enterprise plan for Jira Software or Jira Service Management have access to Atlassian Analytics.

Set up dashboard subscriptions

Schedule dashboard subscriptions to send an email with a PDF copy or CSV files of the dashboard. You can schedule as many subscriptions as you’d like.

Atlassian Analytics refreshes your charts before it generates the dashboard subscription if the cached data is expired or if it is more than 30 minutes old, so your subscription always contains the latest data. Learn more about cache duration.

Also note that subscriptions are limited to 25 MB in size.

Enable subscriptions

Before you can schedule subscriptions, you need to enable them for the dashboard.

To enable subscriptions for a particular dashboard:

  1. Open the dashboard.

  2. Select Settings from the dashboard sidebar.

  3. Select Enable subscriptions.

  4. Select Save.

If there are any existing subscriptions, those will resume to send per their schedule settings.

Schedule a subscription

You must have permission to the manage the dashboard to set up subscriptions.

To schedule a subscription:

  1. Open the dashboard that you’d like to schedule a subscription for.

  2. Select Settings from the dashboard sidebar.

  3. Go to the Subscriptions tab.

  4. Select Add subscription.

  5. Update the subscription settings:

    1. Name: The name of the subscription

    2. Frequency: How often to send the subscription

    3. Day of week: The day to send the subscription; only available if Frequency is set to Weekly

    4. Day of month: The day of the month to send the subscription; only available if Frequency is set to Monthly

    5. Hour of day: The hour (in UTC time) to send the subscription

    6. Subscription variables: Apply specific filters to the charts by setting the values of any dashboard variables you have

    7. Format: PDF, CSV, or both

    8. Include inline image: Select to add an image of the dashboard to the subscription

    9. Subscription recipients: Add people who should receive the subscription. Subscription recipients must have access to the dashboard. Learn how to grant access to dashboards.

  6. Select Save.

Delete a subscription

Delete a subscription if you don’t need it anymore and want to stop sending automated emails for it.

You must have permission to the manage the dashboard to delete its subscriptions.

To delete a subscription:

  1. Open the dashboard with the subscription you want to delete.

  2. Select Settings from the dashboard sidebar.

  3. Go the Subscriptions tab.

  4. Select Delete subscription () to the right of the subscription’s Name field.

Disable subscriptions

Turn off all subscriptions for a particular dashboard without deleting the subscriptions altogether. This way, you won’t need to reschedule all the subscriptions again if you decide to reenable them.

From the home page

To disable subscriptions for a single dashboard from the home page:

You must have permission to the manage the dashboard to disable its subscriptions.

  1. Select Dashboards from the global navigation.

  2. Select More actions () > Disable subscriptions.

From the dashboard settings

To disable subscriptions for a particular dashboard:

You must have permission to manage the dashboard to disable its subscriptions.

  1. Open the dashboard.

  2. Select Settings from the dashboard sidebar.

  3. In the Settings tab, deselect Enable subscriptions.

  4. Select Save.

Additional Help