Customize your help center and portal

Learn about the options you have for customizing your help centers.

Each service project has its own portal which you can customize to fit your organization's brand.

Customize the look and feel of your help centers to match your company’s branding.

Guide your customers to access your help centers seamlessly with a login message.

Learn how to add an announcement to display to your customers who visit your help centers and portals.

Organize content in your help center to make it easier for customers to find what they need.

Organize content in your portal to make it easier for customers to find what they need.

Edit the home page layout in a help center to let customers quickly find what they’re looking for.

Use topics to group request forms, knowledge base articles, and external resources from across portals.

Hide and manage topics that you aren’t ready to set live on a help center.

Help your customers find business-critical and relevant portals faster by featuring them in your help center.

Hide portals that contain confidential or restricted information from a help center.

Choose which columns your customers see when they view their requests list.