Get started with Jira Service Management for admins

Sign up for an Atlassian Cloud site. No installation required!

Use these quick reference guides to learn how to start a Jira Service Management project.

We’ve created a demo service project so you can explore different settings and features with sample data.

Queues allow teams to better manage requests.

You can create request types from your service project.

Add your users to your service project so they can interact with each other.

Add customers to your service project so you can start helping them.

Find out some of the basic changes you can make to help customers get help.

Take your service project to the next level with reports.

Set customer access and project permissions to define who can access and send requests to your service projects.

Learn about how to use compliance settings in Jira Service Management to meet your company’s compliance needs.

Learn how you can trash, archive, restore, and delete service projects.