Get started with Jira Service Management for admins
Your first stop for learning how to get started with Jira Service Management.
Assets Data Manager for Jira Service Management Cloud is a Premium and Enterprise only feature that is currently in Open Beta development. View and vote on our list of upcoming features.
If you find a bug or have questions, please reach out to Atlassian Support or the Atlassian Community.
Assets Data Manager contains components that work both on your network and in the cloud:
Source Data - information from products or files stored on your local network, behind the firewall.
Local Server - Data Manager includes two components that run on your local server, behind the firewall:
The Data Manager Adapters Client brings source data into Data Manager from your products or files.
The Cleanse and Import Client can be used to Cleanse and Import your data through scheduling software, or manually using the command-line.
Assets - Assets is a cloud-based feature set within Jira Service Management. It includes both Data Manager and Schemas:
Data Manager - Once your data is uploaded using the Adapters Client, you can modify, cleanse, and reconcile this data to make it clean, current, and correct. Data Manager has three different sections:
Adapters - the Adapters section allows you to configure how you bring your data in. You can also create and modify Transform Functions here, which allow you to automatically change the raw data as it’s brought into Data Manager.
Cleanse and Import - the Cleanse and Import section allows you Cleanse data, by removing unwanted records, and Import data to create Data Manager Objects that contain the most trustworthy information from multiple data sources.
Analysis - the Analysis section allows you create Advanced Searches to filter your data, and Dashboards to display the results visually. You can also export your data to use in Schemas.
Schemas - After you have Cleansed and Imported your data, you can bring your Data Manager Objects into Assets Schemas and convert them into Assets Objects. From Schemas, you can bring information back into Data Manager by using Schema Adapter Client.
Assets Data Manager is reliant on local network connectivity to function. If you are connecting to the Adapters Client and/or the Schema Adapter Client, you must ensure that you have configured your local network to allow access..
Some suggested URL ranges and ports:
You can connect the Adapters Client to Assets Data Manager using Port 443 and https://api.atlassian.com/jsm/data-manager/workspace/{WorkspaceId}/adapters/* or https://api.atlassian.com/jsm/data-manager/workspace/{WorkspaceId}/app/*
You can connect the Schema Adapter to Assets Data Manager using Port 443 and https://api.atlassian.com/jsm/assets/workspace/{WorkspaceId}/*
Alternately, you can connect both the Adapters Client and the Schema Adapter to Assets Data Manager using Port 443 and https://api.atlassian.com/*
To connect your source data apps or files to the Adapters Client, please refer to the documentation for your apps and/or your network configuration to find the appropriate endpoints.
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