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What is Data Manager used for?

Assets Data Manager for Jira Service Management Cloud is currently rolling out in Open Beta and will be available to all Premium + Enterprise sites by end of October 2024.

Data Manager is often used in the ITAM (IT Asset Management) space to deliver the following:

  • Data coverage - Data Manager can be used to validate the coverage of any tools in your system, to ensure that your ‘alive and active’ tools in one system are alive and active in all and ensure that governance issues or system failures aren’t affecting your data.

  • Data quality - Data Manager can also be used to validate specific information about any of your specific assets - for example, it can check that the Operating System as identified by different tools is the same in each source.

  • Data integrity - Data Manager is a powerful ‘big data’ solution - once connected to multiple data sources, it can be used to validate not only the data within those sources, but the overall integrity of the data source tools themselves.

Whilst born from IT Governance & Compliance, Data Manager can be used in any use case where Complete, Current and Correct data is important. Data Manager is often used for Enterprise Service or Asset Management, where it compares and cleanses data from different tools across delivery towers - service management, asset management, configuration management, cyber - to create accurate records and a better understanding of your data integrity.

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