Get started with Jira Service Management for admins
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What is Data Manager?
Assets Data Manager for Jira Service Management Cloud is currently rolling out in Open Beta and will be available to all Premium + Enterprise sites by end of October 2024.
Data Manager (or Assets Data Manager) is a new feature for Assets in Jira Service Management Cloud Premium and Enterprise that enables you to connect to multiple data sources and then cleanse and reconcile this data and ensure it is Complete, Current and Correct.
Complete - Data Manager retrieves information from a wide variety of sources, using flat files (CSV), DB connections, and API calls from many third-party sources.
Current - Data Manager ensures that your information is current by running autonomously in the background after setup. Bringing in your data, cleansing it, and reconciling it can all be automated and scheduled to run independently.
Correct - Data Manager normalises, de-duplicates, and consolidates data from multiple data sources to create the preferred attributes that make up a your single-source-of-truth.
Data that has been cleansed and reconciled in Data Manager can then be imported to Assets and used in schemas to display across Jira via an Assets Smart Link or Assets custom field.
To use Data Manager, you’ll need an active Jira Service Management Cloud licence and either Jira admin or Data Manager permissions.
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