Get started with Jira Service Management for admins
Your first stop for learning how to get started with Jira Service Management.
Add a global integration
Learn how to create global integrations in Jira Service Management to centralize operations across multiple teams.
Add an integration (team-level)
Learn how to add and manage integrations at a team level in Jira Service Management for enhanced team operations.
Integrate with email
Jira Service Management creates an alert for each email that is sent to a specified email address.
Integrate with Microsoft Teams
Use the bidirectional integration with Microsoft Teams to take action on Jira Service Management alerts from Microsoft Teams, and vice versa.
Integrate with Slack
Use the Slack App integration to forward alerts to Slack and take various actions on alerts from a Slack channel.
Integrate with Airbrake
Airbrake is an error and exception tracking service. Forward Airbrake Incidents to Jira Service Management and route notifications to users at the right time.
Integrate with Alert Logic
Use the Alert Logic integration to forward Alert Logic alerts to Jira Service Management.
Integrate with AlertSite UXM
Use the AlertSite UXM integration to send AlertSite UXM incidents to Jira Service Management API with detailed information.
Integrate with Amazon CloudTrail
Use the Amazon CloudTrail Integration to forward Amazon CloudTrail notifications to Jira Service Management.
Integrate with Amazon CloudWatch
Amazon CloudWatch triggers user-defined alarms which are dispatched by Jira Service Management to the right people.
Integrate with Amazon CloudWatch Events
Use the Amazon CloudWatch Events integration to forward Amazon CloudWatch Events notifications to Jira Service Management.
Integrate with Amazon DevOps Guru
Streamline DevOps with Jira Service Management dispatching insights from DevOps Guru to the right people via alert notifications.
Integrate with Amazon EC2 Auto Scaling
Use the Amazon EC2 Auto Scaling integration to forward Amazon EC2 Auto Scaling notifications to Jira Service Management.
Integrate with Amazon EventBridge
Use Amazon EventBridge integration to forward alert events from Jira Service Management to EventBridge.
Integrate with Amazon RDS
Amazon RDS sends notifications of database events through SNS. Jira Service Management acts as a dispatcher for these notifications.
Integrate with Amazon Route 53 Health Check
Use the Amazon Route 53 Health Check Integration to forward Amazon Route 53 Health Check alerts to Jira Service Management.
Integrate with Amazon Security Hub
Learn how to forward Amazon Security Hub findings to Jira Service Management.
Integrate with Amazon SES
Use the Amazon SES Integration to forward notifications to Jira Service Management.
Integrate with Amazon SNS
Use SNS to push notifications to internet-connected smart devices, as well as other distributed services.
Integrate with Apica Synthetic Monitoring
Use the Apica Synthetic integration to send alerts to Jira Service Management with detailed information.
Integrate with APImetrics
Use the APImetrics integration to forward APImetrics notifications to Jira Service Management.
Integrate with AppDynamics
Use the AppDynamics integration to forward AppDynamics alerts to Jira Service Management.
Integrate with AppOptics
Use the AppOptics integration to send AppOptic incidents to Jira Service Management API with detailed information.
Integrate with AppSignal
Use the AppSignal integration to send AppSignal notifications to Jira Service Management.
Integrate with Atatus
Use the Atatus Integration to forward Atatus alerts to Jira Service Management.
Integrate with Autotask
Use the Autotask integration to send Autotask alerts to Jira Service Management API with detailed information.
Integrate with Autotask AEM
Use the Autotask AEM integration to send Autotask AEM alerts to Jira Service Management API with detailed information.
Integrate with Auvik
Auvik integrates with Jira Service Management for alert notifications.
Integrate with Azure OMS
Use the Azure OMS Integration to forward Azure OMS alerts to Jira Service Management.
Integrate with Bamboo
Use the Bamboo integration to send Bamboo notifications to Jira Service Management, as alerts, with detailed information
Integrate with BigPanda
Use the BigPanda integration to forward BigPanda incidents to Jira Service Management.
Integrate with Bitbucket
Use the Bitbucket integration to forward events (pull requests, issues and push events) to Jira Service Management with details.
Integrate with Blue Matador
Use the Blue Matador Integration to forward Blue Matador alerts to Jira Service Management.
Integrate with BMC FootPrints v11
Use this two-way integration to create alerts in Jira Service Management or incidents/problems in BMC Footprints.
Integrate with BMC FootPrints v12
Use this two-way integration to create alerts in Jira Service Management or incidents/problems in BMC Footprints.
Integrate with BMC Remedy
Use the two-way integration with BMC remedy to create alerts in Jira Service Management and execute actions in BMC Remedy.
Integrate with BMC Remedy OnDemand
Use the Remedy OnDemand integration to create or close incidents in Jira Service Management when the same action is taken in BMC.
Integrate with BMC Remedyforce
Use the BMC Remedyforce integration to forward BMC Remedyforce alerts to Jira Service Management.
Integrate with BMC TrueSight Pulse
Use the BMC TrueSight Pulse integration to send BMC TrueSight Pulse notifications to Jira Service Management.
Integrate with CA Flowdock
Use the CA Flowdock Chat integration to forward Jira Service Management alert activity to CA Flowdock.
Integrate with Campfire
Use the Campfire integration to forward Jira Service Management alerts to Campfire to notify users of alerts.
Integrate with Catchpoint
Use the Catchpoint integration to send alert notifications to Jira Service Management API with detailed information.
Integrate with Checkmk
Use the Checkmk integration to forward Checkmk notifications to Jira Service Management.
Integrate with Cherwell
Use the Cherwell integration to create and manage incidents in Cherwell that correspond to alerts in Jira Service Management.
Integrate with CircleCI
Use the API integration with CircleCI to send build results to Jira Service Management API with detailed information.
Integrate with Circonus
Use the Circonus integration to receive notifications for critical alerts in Jira Service Management.
Integrate with CloudMonix
Use the CloudMonix integration to forward CloudMonix alerts to Jira Service Management.
Integrate with CloudSploit
Use the CloudSploit integration to send CloudSploit alerts to Jira Service Management with detailed information.
Integrate with CloudWisdom
Use the CloudWisdom integration to send alert notification messages to Jira Service Management API with detailed information.
Integrate with Codeship
Use the Codeship integration to forward Codeship build alerts to Jira Service Management.
Integrate with Compose
Use the Compose integration to send Compose alerts to Jira Service Management via email and using webhooks.
Integrate with ConnectWise Automate (API)
Use the ConnectWise Automate integration (API) to forward ConnectWise Automate's alerts to Jira Service Management.
Integrate with ConnectWise Automate (Email)
Use the ConnectWise Automate integration (Email) to forward ConnectWise Automate's alerts to Opsgenie.
Integrate with Consul
Use the Consul integration to send Consul alerts to Jira Service Management API with detailed information.
Integrate with Coralogix
Use the Coralogix integration to forward alerts reported in Coralogix to Jira Service Management.
Integrate with Crashlytics
Use the Crashlytics integration to send notifications of crash reports to Jira Service Management API with detailed information.
Integrate with Datadog
Use the Datadog bidirectional integration to automatically sync your Datadog alerts with Jira Service Management alerts.
Integrate with Desk.com
Use the Desk.com integration to forward Desk alerts to Jira Service Management.
Integrate with Detectify
Use the Detectify integration to send alerts to Jira Service Management with detailed information.
Integrate with DNS Check
Use the DNS Check integration to create Jira Service Management alerts from DNS alerts.
Integrate with DripStat
Use the DripStat integration to send DripStat alerts to Jira Service Management API with detailed information.
Integrate with Dynatrace
Use the Dynatrace v1 integration to send alerts to Jira Service Management API with detailed information.
Integrate with Dynatrace AppMon
Use the bidirectional integration with Dynatrace AppMon to automatically sync your Dynatrace AppMon alerts with Jira Service Management alerts.
Integrate with Dynatrace Webhook (v2)
Use the Dynatrace v2 integration to send alerts to Jira Service Management API with detailed information.
Integrate with Errorception
Use the integration to send Errorception incidents to Jira Service Management API with detailed information.
Integrate with Evident.io
Use the Evident.io Integration to forward Evident.io alerts to Jria Service Management.
Integrate with Flock
Use the Flock integration to forward Jira Service Management alert activity to Flock.
Integrate with Freshdesk
Use the bidirectional integration with Freshdesk to automatically sync your Freshdesk alerts with Jira Service Management alerts.
Integrate with Freshservice
Use the Freshservice Integration to forward Freshservice alerts to Jira Service Management.
Integrate with Ghost Inspector
Use the Ghost Inspector integration to send webhook notifications on test executions to Jira Service Management.
Integrate with GitHub
Use the GitHub integration to forward events (pull requests, issues, and push events) to Jira Service Management with details.
Integrate with GitLab
Use the GitLab integration to forward pushes, merge requests, and issues in GitLab to create alerts in Jira Service Management.
Integrate with Google Cloud's operations suite
Use the Google Stackdriver webhook integration to send incidents to Jira Service Management API with detailed information.
Integrate with Grafana
Integrate Grafana in Jira Service Management to receive alerts for Grafana events.
Integrate with Graylog
Learn how to integrate Graylog to send stream alerts with detailed information in Jira Service Management.
Integrate with Graylog Plugin
Learn how to integrate the Graylog plugin to send stream alerts with detailed information in Jira Service Management.
Integrate with Honeybadger
Use the Honeybadger integration to dispatch the alerts generated by Honeybadger to Jira Service Management.
Integrate with Honeycomb
Use the Honeycomb integration to forward Honeycomb triggers to Jira Service Management.
Integrate with Hosted Graphite
Use the Hosted Graphite integration to forward Hosted Graphite alerts to Jira Service Management.
Integrate with Humio
Use the Humio integration to send Humio alerts to Jira Service Management API with detailed information.
Integrate with Icinga
Use the bidirectional Icinga integration plugin to automatically sync your Icinga events with Jira Service Management alerts.
Integrate with Icinga 2
Use the Icinga 2 bidirectional integration plugin to utilize the full capabilities of Jira Service Management.
Integrate with Instana
Use the Instana integration to forward Instana alerts to Jira Service Management.
Integrate with ITRS OP5 Monitor
Use the OP5 Monitor integration to automatically create an alert in Jira Service Management when a new alert, host, or service is created in OP5.
Integrate with Jenkins
Use the Jenkins Integration to forward Jenkins build alerts to Jira Service Management.
Integrate with Kapacitor
Use the Kapacitor integration to send Kapacitor events to Jira Service Management with detailed information.
Integrate with Kayako
Use the bidirectional Kayako integration plugin to automatically sync your Kayako conversations with Jira Service Management alerts.
Integrate with Kore
Use the Kore integration to forward Jira Service Management alert activity to Kore.
Integrate with Librato
Receive alert notifications via email, SMS, mobile push, or phone calls and manage the alert life cycle.
Integrate with LibreNMS
Use the LibreNMS integration to forward LibreNMS alerts to Jira Service Management with detailed information.
Integrate with LightStep
Use the Lightstep integration to forward Lightstep notifications to Jira Service Management.
Integrate with Logentries
Use the Logentries integration to forward Logentries alerts to Jira Service Management.
Integrate with Loggly
Use the Loggly web API integration to create alerts directly in Jira Service Management.
Integrate with LogicMonitor
Use the LogicMonitor bidirectional integration to automatically sync LogicMonitor with Jira Service Management alerts.
Integrate with Logstash
Use the Logstash integration to send Logstash event information via output plugins to Jira Service Management.
Integrate with Logz.io
Use the Logz.io integration to forward Logz.io alerts to Jira Service Management.
Integrate with Looker
Use the Looker integration with Jira Service Management to create alerts based on query results in Looker.
Integrate with Loom
Use the Loom integration to send Loom alerts to Jira Service Management with detailed information.
Integrate with Magentrix
Use this integration to create an alert in Jira Service Management when a case is created in the Customer Portal and vice versa.
Integrate with ManageEngine
Use the ManageEngine Integration to forward ServiceDesk plus requests to Jira Service Management.
Integrate with Mattermost
Use the bidirectional Mattermost integration to create Jira Service Management alerts from Matterost notifications, and vice versa.
Integrate with Microsoft Azure
Use the Microsoft Azure integration to forward Microsoft Azure alerts to Jira Service Management.
Integrate with Microsoft Azure AutoScale
Use the Azure Autoscale integration to send Azure alerts to Jira Service Management API with detailed information.
Integrate with Microsoft Azure Event Hubs
Use the Microsoft Azure Event Hubs integration to forward Microsoft Azure Event Hubs alerts to Jira Service Management.
Integrate with Microsoft Azure Resource Health
Use the Azure Resource Health Integration to forward Azure Resource Health alerts to Jira Service Management.
Integrate with Microsoft Azure Service Health
Use the Azure Service Health Integration to forward Azure Service Health alerts to Jira Service Management.
Integrate with Microsoft SCOM
Use the SCOM integration to forward both Operations Manager alerts and updates to Jira Service Management.
Integrate with MongoDB Cloud Manager
Use the integration to send MongoDB Cloud Manager incidents to Jira Service Management API with detailed information.
Integrate with Monitis
Use the Monitis integration to send alerts to Jira Service Management API with detailed information.
Integrate with Moxtra
Use the integration to forward Jira Service Management alert activity to Moxtra.
Integrate with N-ABLE N‑central RMM
Use the N-able N-central integration to send SolarWinds issues to Jira Service Management with detailed information.
Integrate with Nagios
Use the Nagios integration or execute scripts in any language that use Jira Service Management web API.
Integrate with Nagios XI
Use the Nagios XI integration by executing scripts in any language that uses Jira Service Management Web API.
Integrate with Netdata
Receive Jira Service Management alerts from Netdata events.
Integrate with Neustar
Use the Neustar integration to send Neustar WPM alerts to Jira Service Management API with detailed information.
Integrate with New Relic (Legacy)
Use the New Reli Alerts (Legacy) integration to send New Relic incidents to Jira Service Management API with detailed information.
Integrate with New Relic Workflows
Use the New Relic integration to send New Relic issues to Jira Service Management API with detailed information
Integrate with NodePing
Use the NodePing integration to forward NodePing notifications to Jira Service Management.
Integrate with Observium
Use the Observium webhook integration to send Observium alerts to Jira Service Management API with detailed information.
Integrate with OpsDash
Use the OpsDash integration to send OpsDash alerts to Jira Service Management with detailed information.
Integrate with Opsview
Use the Opsview integration to forward Opsview alerts to Jira Service Management.
Integrate with Oracle Enterprise Manager (OEM)
Use the OEM integration to forward OEM alerts to Jira Service Management.
Integrate with Outgoing Amazon SNS
Use the outgoing SNS integration to push notifications to Apple, Google, Fire OS, Windows devices, and Android devices in China.
Integrate with Outlyer
Use the Outlyer integration to forward Outlyer alerts to Jira Service Management.
Integrate with Panopta
Use the Panopta integration to create Jira Service Management alerts from Panopta outages and close them when the outages are gone.
Integrate with Papertrail
Use the Papertrail Integration to forward Papertrail alerts to Jira Service Management.
Integrate with Pingdom
Use the Pingdom integration to automatically create Jira Service Management alerts from alerts in Pingdom.
Integrate with Pingdom Server Monitor
Use the Pingdom Server Monitor to automatically create Jira Service Management alerts from alerts in Pingdom Server Monitor.
Integrate with Planio
Use the Planio integration to forward Jira Service Management alert activity to Planio as issues.
Integrate with Prometheus
Prometheus is an open-source systems monitoring and alerting toolkit originally built at SoundCloud.
Integrate with PRTG
Use the PRTG integration to automatically create Jira Service Management alerts when a sensor is down in PRTG.
Integrate with Rackspace Cloud Monitoring
Use the Rackspace Cloud Monitoring integration forward Send Rackspace Cloud Monitoring alerts to Jira Service Management.
Integrate with Raygun.io
Use the Raygun Integration to forward Raygun notifications to Jira Service Management.
Integrate with Redgate SQL Monitor
Use the RedGate SQL Monitor email integration to forward SQL Monito alerts to Jira Service Management.
Integrate with Riemann
Use the Riemann integration to send Riemann alert notifications to Jira Service Management API with detailed information.
Integrate with Rigor
Use the Rigor integration to create Jira Service Management alerts for failed Rigor checks.
Integrate with RingCentral (Email)
Use the RingCentral integration to send RingCentral alerts to Jira Service Management with detailed information.
Integrate with RingCentral Glip
Use the RingCentral Glip integration to forward Jira Service Management alert activity to RingCentral Glip.
Integrate with Rollbar
Use the Rollbar integration to forward Rollbar incidents to Jira Service Management.
Integrate with Runscope
Use the Runscope interation to forward Runscope alerts to Jira Service Management.
Integrate with SalesForce Service Cloud
Use the Salesforce Service Cloud integration to forward Salesforce Service Cloud cases to Jira Service Management.
Integrate with SaltStack
Use the SaltStack integration to create or close alerts in Jira Service Management according to the Salt states or events.
Integrate with Scalyr
Use the Scalyr API integration to forward Scalyr notifications to Jira Service Management.
Integrate with Sematext SPM
Use the SPM integration to send SPM alert notifications to Jira Service Management API with detailed information.
Integrate with Sensu
Use the Sensu integration to forward Sensu notifications to Jira Service Management.
Integrate with Sentry
Use the Sentry integration to forward Sentry notifications to Jira Service Management.
Integrate with Server Density
Use the Server Density integration to forward Server Density notifications to Jira Service Management.
Integrate with ServerGuard24
Use the ServerGuard24 integration to forward ServerGuard24 notifications to Jira Service Management.
Integrate with ServiceNow
Use the ServiceNow integration to send ServiceNow incident events to Jira Service Management with detailed information.
Integrate with ServiceNow Cloud Observability
Use the ServiceNow Cloud Observability integration to forward ServiceNow Cloud Observability notifications to Jira Service Management.
Integrate with Signal Sciences
Use the Signal Sciences integration to forward Signal Sciences alerts to Jira Service Management.
Integrate with SignalFx
Use the SignalFx integration to forward SignalFx notifications to Jira Service Management.
Integrate with SignalFx (Legacy)
Use the SignalFx (Legacy) integration to forward SignalFx notifications to Jira Service Management.
Integrate with Site24x7
Use the Site24x7 integration to send Site24x7 alerts to Jira Service Management API with detailed information
Integrate with SOASTA
Use the SOASTA mPulse integration to create alerts in Jira Service Management when an alert is created in mPulse.
Integrate with SolarWinds Database Performance Monitor
Use the SolarWinds Database Performance Monitor (DPM) Integration to forward DPM alerts to Jira Service Management.
Integrate with Solarwinds NPM
Use the Solarwinds NPM integration to create alerts and synchronize alert status between SolarWinds and Jira Service Management.
Integrate with Solarwinds Web Help Desk
Use the SolarWinds Web Help Desk Integration to forward SolarWinds Web Help Desk tickets to Jira Service Management.
Integrate with Splunk
Integrate Splunk in Jira Service Management to receive alerts for Splunk events.
Integrate with Splunk IT Service Intelligence
Use the Splunk IT Service Intelligence integration to forward Splunk IT Service Intelligence alerts to Jira Service Management.
Integrate with Stackdriver
Use the Stackdriver Integration to forward Stackdriver incidents to Jira Service Management, and Jira Service Management alerts to Stackdriver.
Integrate with StackStorm
Use Jira Service Management's pack in StackStorm to perform most API actions used in Jira Service Management.
Integrate with Status.io
Use the Status.io integration to forward Status.io alerts to Jira Service Management and vice versa.
Integrate with StatusCake
Use the StatusCake integration to send alerts to Jira Service Management API with detailed information.
Integrate with StatusHub
Use the StatusHub Integration to forward StatusHub incident notifications on services to Jira Service Management.
Integrate with Statuspage
Use the Statuspage integration to create and close incidents in Statuspage from Jira Service Management alerts.
Integrate with Statusy
Use the Statusy integration to forward Jira Service Management alert activity to Statusy.
Integrate with StruxureWare Data Center Expert
Use the StruxureWare Data Center Expert integration to forward StruxureWare Data Center Expert alerts to Jira Service Management.
Integrate with Sumo Logic
Use the Sumo Logic integration to forward Sumo Logic alerts to Jira Service Management.
Integrate with Sysdig Cloud
Use the Sysdig Cloud integration to forward Sysdig alerts to Jira Service Management.
Integrate with ThousandEyes
Use the ThousandEyes integration to forward ThousandEyes alerts to Jira Service Management.
Integrate with Threat Stack
Use the Threat Stack integration to forward Threat Stack alerts to Jira Service Management.
Integrate with Thundra
Use the Thundra Integration to forward Thundra alerts to Jira Service Management.
Integrate with Tideways
Use the Tideways integration to send Tideways alerts to Jira Service Management API with detailed information.
Integrate with Trace
Use the Trace integration to send Trace alerts to Jira Service Management with detailed information.
Integrate with Track-It!
Use the Track-It! integration to create workflows in Track-It! from Jira Service Management alerts.
Integrate with Travis CI
Use the Travis CI integration to forward Travis CI alerts to Jira Service Management.
Integrate with Twilio
Use the Twilio integration to forward Twilio alerts to Jira Service Management.
Integrate with Updown.io
Use the Updown.io integration to forward website's status notifications to Jira Service Management.
Integrate with Uptime Cloud Monitor
Use the Uptime Cloud Monitor Integration to forward Uptime Cloud Monitor Integration alerts to Jira Service Management.
Integrate with Uptime Robot
Use the Uptime Robot integration to forward Uptime Robot alerts to Jira Service Management.
Integrate with Uptime.com
Use the Uptime integration to forward Uptime alerts to Jira Service Management.
Integrate with UptimeProject
Use the UptimeProject integration to forward UptimeProject incidents to Jira Service Management.
Integrate with Uptrends
Use the Uptrends integration to send Uptrends alerts to Jira Service Management API with detailed information.
Integrate with VMware vCenter
Use the VMware vCenter Integration to forward VMware vCenter incidents to Jira Service Management.
Integrate with VMware vCenter Server Appliance
Use the VMware vCenter Server Virtual Appliance integration to forward VMware incidents to Jira Service Management.
Integrate with Wavefront
Use the Wavefront integration to forward Wavefront alerts to Jira Service Management.
Integrate with Webhook
Webhook data includes the alert activity (create, acknowledge, etc.) as well as a subset of the alert fields.
Integrate with WhatsUp Gold
Use the WhatsUp Gold integration to sends WhatsUp Gold alerts to Jira Service Management API with detailed information.
Integrate with Workato
Use the Workato integration to forward Workato alerts to Jira Service Management.
Integrate with X-Pack (Elasticsearch Watcher)
Use the X-Pack Alerting integration to forward X-Pack Alerting alerts to Jira Service Management.
Integrate with XL Release
Use the XL Release integration to trigger Jira Service Management notifications as part of your release process.
Integrate with XMPP/Jabber
Use the XMPP/Jaber integration to forward Jira Service Management alerts and alert actions into XMPP/Jabber rooms.
Integrate with Zabbix
Use the Zabbix integration to automatically create alerts and synchronize alert status between Zabbix and Jira Service Management.
Integrate with Zapier
Use the Zapier integration to create an alert in Jira Service Management from more than a 1000 apps in Zapier.
Integrate with Zebrium
With the integration between Zebrium and Jira Service Management, you can nail the incident response orchestration and RCA at the same time.
Integrate with Zendesk
Use the Zendesk Integration to work with alerts to Jira Service Management when tickets are created or closed in Zendesk.
Integrate with Zenoss
Use the Zenoss plugin integration to create alerts and synchronize alert status between Zenoss and Jira Service Management.
Set up an API integration
Set up API Integrations in Jira Service Management for different monitoring systems to make it easier to manage similar alerts together.
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