Manage the usage limit for Assets

Some features within Jira Service Management have items that are charged for based on the amount you use. In the case of Assets for Jira Service Management, your usage is calculated based on the total number of objects in all schemas across your site except system schemas. System schemas are schemas used by other features in Jira to store information, such as Services. Read more about Services. Objects within Data Manager do not count towards your usage.

What is a usage limit?

You can set a usage limit for the number of objects your site can store - this can help to prevent unexpected costs due to adding more objects than you planned for. If you haven’t subscribed to the Extra objects add-on yet, then your usage limit will be equal to the allowance included with your base plan - 50,000 objects for Premium and Enterprise customers.

Your usage limit can be raised beyond this allowance by subscribing to the Extra objects add-on. How to add more Assets objects via the ‘Extra objects’ add-on.

Set the usage limit

You’ll need Jira admin permissions and an active Extra objects add-on subscription to manage your usage limit for Assets on your site.

If you’re a monthly customer:

• Select Settings () > Products.

• Under Jira Service Management, select Feature usage.

• Select the Assets tab, then select Change in the Usage limit box.

• Increase or decrease the limit to your desired settings. The limit cannot be lower than the current number of objects on your site.

If you’re an annual customer, you’ll need billing permissions to increase your usage limit:

• Select Settings () > Products.

• Under Jira Service Management, select Feature usage.

• Select the Assets tab, then select Change in the Usage limit box.

• Follow the steps to change your tier and purchase extra objects. Once completed, the new tier will become your usage limit.