Get started with Jira Service Management for agents
Learn how to succeed in your role as a service project agent.
Give agents permission to add announcements to the portal
You must be a project administrator to give agents permission to add announcements to the portal.
To give permission to agents:
From your service project, go to Project settings () > Portal settings.
Choose Yes, agents can add announcements to this portal under Announcements.
Are you on the right help page?
If the image in the lower-left of your service project sidebar states you're in a next-gen project, check out these next-gen project articles instead.
Learn more about the difference between classic and next-gen projects.
Last modified on Nov 9, 2020
Cached at 11:06 PM on Feb 26, 2021 |
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