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Give agents permission to add announcements to the portal

You must be a project administrator to give agents permission to add announcements to the portal.

To give permission to agents:

  1. From your service project, go to Project settings > Portal settings.

  2. Choose Yes, agents can add announcements to this portal under Announcements.

This page is for company-managed projects

If the lower-left of your service project sidebar says you're in a team-managed project, check out these team-managed project articles instead.

Learn more about the difference between company-managed and team-managed projects.


Last modified on Nov 9, 2020
Cached at 6:57 PM on Oct 27, 2021 |

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