Get started with Jira Service Management for admins
Your first stop for learning how to get started with Jira Service Management.
Give agents permission to add announcements to the portal
You must be a project administrator to give agents permission to add announcements to the portal.
To give permission to agents:
From your service project, go to Project settings > Portal settings.
Choose Yes, agents can add announcements to this portal under Announcements.
This page is for company-managed projects
If the lower-left of your service project sidebar says you're in a team-managed project, check out these team-managed project articles instead.
Learn more about the difference between company-managed and team-managed projects.
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