Get started with Jira Service Management for admins
Your first stop for learning how to get started with Jira Service Management.
Data Manager - Advanced Search
Assets Data Manager for Jira Service Management Cloud is currently rolling out in Open Beta and will be available to all Premium + Enterprise sites by end of October 2024.
The Advanced search feature allows you to filter your objects in Data Manager to only show a certain set. After you have created an advanced search, you can then save the search query and use it later to create Dashboards and other actions.
Saved advanced searches are attached to a single object class.
An advanced search is a logical expression that can be either true or false for each object. If the statement is true for a object, it will be included in the search results. If a statement is false for that object, it will not be included in the search results.
Advanced search can be broken down into Groups.
Groups - An advanced search is composed of one or more Groups. Each group is it’s own logical statement. If you have multiple groups in an advanced search, you can combine them using Group conditions.
Group conditions - these are operators that are used to logically combine groups. Having the NOT condition inverts the logic of the statement to follow. There are five possible options: NOT, AND, OR, AND OR, AND NOT.
Each group, in turn, is composed of one or more Conditions.
Conditions - these are operators that start each logical statement in the search. Having the NOT condition inverts the logic of the statement to follow, while having the AND condition links the new condition to the previous condition in the search statement. There are five possible options:
NOT
AND
OR
AND OR
AND NOT
Columns - select the value you wish to test from this drop-down field. You can select from the following attributes of a record:
Tag - returns one or more Tags that apply to this record.
Verified - returns if the record is Verified or not.
DS# - returns a count of the number of Data sources this record exists in.
Data sources - you can also select a specific data source. This will return a yes or no value that reflects if this record exists in that data source.
Operator - operators differ based on selected column and data type. Refer to the following table to understand the available operands.
Operator Type | Operand | String | Date | Numeric* | Boolean |
|---|---|---|---|---|---|
Conditional | Contains | Yes | Yes | Yes |
|
Equals | Yes |
| Yes | Yes | |
Starts with | Yes |
|
|
| |
Ends with | Yes |
|
|
| |
Does Not Contain | Yes |
|
|
| |
Does Not Equal | Yes | Yes | Yes |
| |
Does Not End With | Yes |
|
|
| |
Greater than |
| Yes | Yes |
| |
Smaller than |
| Yes | Yes |
| |
Older than X days |
| Yes |
|
| |
Within last X days |
| Yes |
|
| |
Within next X days |
| Yes |
|
| |
After next X days |
| Yes |
|
| |
Multiple Values | Exists In | Yes | Yes | Yes |
|
Does not Exist in | Yes | Yes | Yes |
| |
Null & Empty | Null | Yes | Yes | Yes | Yes |
Not Null | Yes | Yes | Yes | Yes | |
Empty | Yes | Yes | Yes | Yes | |
Not Empty | Yes | Yes | Yes | Yes | |
Null or Empty | Yes | Yes | Yes | Yes | |
Not Null or Empty | Yes | Yes | Yes | Yes | |
Other | Mapped | Yes | Yes | Yes | Yes |
Not Mapped | Yes | Yes | Yes | Yes | |
Known | Yes | Yes | Yes | Yes | |
Unknown | Yes | Yes | Yes | Yes | |
Compute Issues | Yes |
|
|
|
Value - the value to test for the condition. This may be an integer or a pre-populated drop-down, depending on what column is being tested.
Data Source - what data source do you want the condition validated against.
Preferred the amalgamated Data Manager object
Any in any of the data sources (as opposed to preferred which was the highest priority)
A specific tool one of the tools you have Data Manager consuming.
Was this helpful?
Still need help?
The Atlassian Community is here for you.