Get started with Jira Service Management for admins
Your first stop for learning how to get started with Jira Service Management.
Create swimlanes for your board
This article refers to features that are currently rolling out. To find out when these features will be live on your site, keep an eye on our release notes.
A swimlane is a horizontal grouping of issues on a board. You can use swimlanes to help you categorize issues based on request types or assignees.
You must be a Jira admin, project admin or board admin to create swimlanes.
From your board select More actions (), then Configure board.
Select Swimlanes in the settings menu.
From the Select method dropdown list, select your desired method.
If you select Assignee, swimlanes will be created based on the people assigned to issues. If you select Request type, swimlanes will be created based on the request types of the issues on your board.
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