Get started with Jira Service Management for admins
Your first stop for learning how to get started with Jira Service Management.
Assets Data Manager for Jira Service Management Cloud is currently rolling out in Open Beta and will be available to all Premium + Enterprise sites by end of October 2024.
To add a new Cleansing Rule to a Data Source in Data Manager:
From within Data Manager, select Cleanse and Import in the left menu bar.
Select the Data Source where you want to add a new Cleansing Rule.
Click the … and then click Rules.
In the Rules screen, select a rule from the drop-down and select Add Rule.
Add the desired variables for the rule.
Select Save.
To edit a Cleansing Rule attached to a Data Source:
From within Data Manager, select Cleanse and Import in the left menu bar.
Select the Data source which required adjusting.
Click the … and then click Cleanse.
In the Cleanse screen, select the COLLAPSE (-) icon to expand or collapse the rule details.
Edit the details of your rule.
Select Save.
To remove a Cleansing Rule attached to a Data Source:
From within Data Manager, select Cleanse and Import in the left menu bar.
Select the Data source where you would like to delete a rule.
Click the … and then click Cleanse.
In the Cleanse screen, select the DELETE (X) icon to remove the rule.
In the confirmation screen, select Yes to remove the rule.
To promote or demote a Cleansing Rule attached to a Data Source:
From within Data Manager, select Cleanse and Import in the left menu bar.
Select the Data source; which required adjusting.
Click the … and then click Cleanse .
In the Cleanse screen, select the UP icon to promote a rule or the DOWN icon to demote a rule.
Select Save.
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