Get started with Jira Service Management for admins
Your first stop for learning how to get started with Jira Service Management.
Configure Advanced Searches
Assets Data Manager for Jira Service Management Cloud is currently rolling out in Open Beta and will be available to all Premium + Enterprise sites by end of October 2024.
This task requires Data Manager admin permissions to complete. How permissions and roles work in Data Manager.
View Advanced searches
To view Advanced Searches:
From within Data Manager, select Analysis in the left sidebar.
From the list of records, select the search icon next to the object class you wish to view.
In the Saved searches screen, select between Public Saved Searches and My Private Saved Searches to view public or private saved searches.
Create an Advanced search
To create an Advanced Search:
From within Data Manager, select Analysis in the left sidebar.
From the list of records, select the search icon next to the object class you wish to view.
In the top bar, select Advanced search.
Select one or more Groups for your search.
Select one or more Conditions within each group.
When you have structured your advanced search, select Search to run the query.
Group 1 will exist by default. If you want to save all Data Manager objects within the Object class, you must remove Group 1 and then save the Advanced search.
Save an Advanced search
If you wish you can save an advanced search to create Dashboards or other actions in the future.
To save an Advanced Search:
From within Data Manager, select Analysis in the left sidebar.
From the list of records, select the search icon next to the object class you wish to view.
In the top bar, select Advanced search.
Select one or more Groups for your search. One group will exist by default in every Advanced search.
Select one or more Conditions within each group.
Select the dropdown adjacent to Search and select Save as a new search.
In the Save search panel:
Enter a Name for your saved search.
Select either Public or Private access for your saved search.
Select Save.
Edit a Saved Search
To edit an advanced search that you have saved:
From within Data Manager, select Analysis in the left sidebar.
From the list of records, select an Object class and click on the Search icon to the right.
In the Saved searches screen, select a saved search by clicking on the title of the saved search.
Select Advanced search, at top.
Modify any of the Groups or Group Conditions within that Advanced Search.
Select Search, ensuring that the results update and are as expected.
Edit the existing search as needed.
When you have finished editing, select the dropdown next to Search and choose either:
Save as a new search - keep the old search and save your edited version as a new search.
Update search - overwrite the existing search with your edited version.
Delete an Advanced Search
To delete an advanced search:
From within Data Manager, select Analysis in the left sidebar.
From the list of records, select an Object class and click on the Search icon to the right.
In the Saved searches screen, select the search you want to delete and select the Delete icon.
If you are sure you want to delete the Saved search, select Delete.
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