Get started with Jira Service Management for admins
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Assets Data Manager for Jira Service Management Cloud is currently rolling out in Open Beta and will be available to all Premium + Enterprise sites by end of October 2024.
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The Cleanse process filters duplicate, erroneous, or unneeded information from your data. It is done after running a job, but before Importing. Cleansing can be triggered manually, but is usually triggered by running the Cleanse and Import client from the command-line.
Before you can start an cleanse, all the data sources associated with the object class you are cleansing must be Mapped.
To cleanse a single data source manually from within Data Manager:
From within Data Manager, select Cleanse and import in the left menu bar.
Select a single Data sources to cleanse.
Select … and then select Cleanse. You will now see the results from the previous cleanse operation.
Select >>Start. The cleansing process will begin and the results from the cleansing will update automatically. If you leave this page, the cleanse will not be halted but will complete in the background.
To cleanse multiple data sources manually from within Data Manager:
From within Data Manager, select Cleanse and import in the left menu bar.
Select one or more Data sources in the left menu bar.
At the top of the page, select Cleanse selected. You will now see the results from the previous cleanse operation.
Select >>Start. The cleansing process will begin and the results from the cleansing will update automatically. If you leave this page, the cleanse will not be halted but will complete in the background.
You can view the results of your Cleansed data in the Data Manager > Cleansing Analysis screen, where you can see how the different cleansing rules have affected your data.
While Cleansing and Importing can be done through Data Manager, you can also Cleanse and Import your data using the Cleanse and Import client from the command-line.
Before you can start a cleanse, all the data sources associated with the object class you are importing must be Mapped.
Before you can run the Cleanse and Import Client, you must first have created a Cleanse and Import token, and you must have recorded your WorkspaceID.
If any parameters in your commands have spaces within them - for example my data source name as opposed to my my_data_source_name, you must encase the parameter within double quotes: "my data source name".
To run the Cleanse and Import client client for Mac/Linux:
Open a command line interface by navigating to the Finder App in Mac (Applications > Utilities > Terminal).
Navigate to the location of the Data Manager clients.
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cd /Users/Shared/assets_data_manager
Select the version of the Cleanse and Import client that matches your CPU. Pick from:
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2
cd osx-arm64/assets-cleanse-and-import-client
cd osx-x64/assets-cleanse-and-import-client
If you like, you can use the help command to find out more information about how to configure the Cleanse and Import client:
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./dm-cleanseimport --help
You will need the following two pieces of information to run the app:
Your Workspace ID. This should look something like this:
1
e44regc98-8d2r-3af7-011t-209p44716366
Your Cleanse and Import client token. You can create this token by following the instructions here. A complete token should look something like this:
1
ATCTT3xFrTN0U64VR99p1VfpQtLlpar7R4hq6PSkiNNaNOyk37P_7URVmROOp1Orez-ijlluMRwJA7Cw1LsgMFq
Run the Cleanse and Import client app on the command line interface, replacing the placeholder text with your workspace ID and Cleanse and Import client token:
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./dm-cleanseimport --run "cleanse" --workspace-id <workspaceId> --token <your-Cleanse-and-Import-token>
You can also use these optional parameters when running the app:
Choose both Import and Cleanse the data simultaneously by replacing the “cleanse" parameter with “full".
Choose a single Data Source Type to Cleanse or Import. If your Data Source Type name includes spaces, you will have to encase it in quotes:
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--type "My Data Source Type Name"
Choose a single Data Source to Cleanse or Import. If your Data Source name includes spaces, you will have to encase it in quotes:
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--ds "My Data Source"
Choose a single Object Class to Cleanse or Import.
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--object "Compute"
Choose a proxy server:
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--proxy "Address" or -p "Address"
Choose a username to authenticate against the proxy server:
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--proxy-user "Username" or --proxy-user Username
Choose a password to authenticate against the proxy server:
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--proxy-pass "Password" or --proxy-pass Password
Use the default credentials to authenticate against the proxy server:
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--proxy-default-credentials
Bypass any invalid server certificates that appear when authenticating to the proxy server:
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--bypass-invalid-certificate
A success message should tell you when the job is complete and if any errors were encountered while the Cleanse and Import client was running.
While Cleansing and Importing can be done through Data Manager, you can also Cleanse and Import your data using the Cleanse and Import client from the command-line.
Before you can start a cleanse, all the data sources associated with the object class you are cleansing must be Mapped.
Before you can run the Cleanse and Import Client, you must first have created a Cleanse and Import token, and you must have recorded your WorkspaceID.
If any parameters in your commands have spaces within them - for example my data source name as opposed to my my_data_source_name, you must encase the parameter within double quotes: "my data source name".
To cleanse your data using the Cleanse and Import client in a Linux environment:
Open a command line interface by using Cmd + Alt + T.
Navigate to the location of the Data Manager clients.
1
cd /Users/Shared/assets_data_manager
Select the version of the Cleanse and Import client that matches your CPU. Pick from:
1
2
cd linux-arm64/assets-cleanse-and-import-client
cd linux-x64/assets-cleanse-and-import-client
If you like, you can use the help command to find out more information about how to configure the Cleanse and Import client:
1
./dm-cleanseimport --help
You will need the following two pieces of information to run the app:
Your Workspace ID. This should look something like this:
1
e44regc98-8d2r-3af7-011t-209p44716366
Your Cleanse and Import client token. You can create this token by following the instructions here. A complete token should look something like this:
1
ATCTT3xFrTN0U64VR99p1VfpQtLlpar7R4hq6PSkiNNaNOyk37P_7URVmROOp1Orez-ijlluMRwJA7Cw1LsgMFq
Run the Cleanse and Import client app on the command line interface, replacing the placeholder text with your workspace ID and Cleanse and Import client token:
1
./dm-cleanseimport --run "cleanse" --workspace-id <workspaceId> --token <your-Cleanse-and-Import-token>
You can also use these optional parameters when running the app:
Choose to Import and Cleanse the data simultaneously by replacing the “cleanse" parameter with “full".
Choose a single Data Source Type to Cleanse or Import. If your Data Source Type name includes spaces, you will have to encase it in quotes:
1
--type "My Data Source Type Name"
Choose a single Data Source to Cleanse or Import. If your Data Source name includes spaces, you will have to encase it in quotes:
1
--ds "My Data Source"
Choose a single Object Class to Cleanse or Import.
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--object "Compute"
Choose a proxy server:
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--proxy "Address" or -p "Address"
Choose a username to authenticate against the proxy server:
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--proxy-user "Username" or --proxy-user Username
Choose a password to authenticate against the proxy server:
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--proxy-pass "Password" or --proxy-pass Password
Use the default credentials to authenticate against the proxy server:
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--proxy-default-credentials
Bypass any invalid server certificates that appear when authenticating to the proxy server:
1
--bypass-invalid-certificate
A success message should tell you when the job is complete and if any errors were encountered while the Cleanse and Import client was running.
While Cleansing and Importing can be done through Data Manager, you can also Cleanse and Import your data using the Cleanse and Import client from the command-line.
Before you can start a cleanse, all the data sources associated with the object class you are cleansing must be Mapped.
Before you can run the Cleanse and Import Client, you must first have created a Cleanse and Import token, and you must have recorded your WorkspaceID.
If any parameters in your commands have spaces within them - for example my data source name as opposed to my my_data_source_name, you must encase the parameter within double quotes: "my data source name".
To cleanse your data using the Cleanse and Import client in a Windows/DOS environment:
Open a command-line interface using Ctrl + Shift + Enter (to open as an Administrator), or by clicking on the Windows icon using the mouse, then typing in “CMD” and select “Run as administrator”.
Navigate to the location of the Data Manager clients.
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cd Users/Public/assets_data_manager
Select the version of the Cleanse and Import client that matches your CPU. Pick from:
1
2
cd win-x64/assets-cleanse-and-import-client
cd win-x86/assets-cleanse-and-import-client
If you like, you can use the help command to find out more information about how to configure the Cleanse and Import app:
1
dm-cleanseimport.exe --help
You will need the following two pieces of information to run the app:
Your Workspace ID. This should look something like this:
1
e44regc98-8d2r-3af7-011t-209p44716366
Your Cleanse and Import client token. You can create this token by following the instructions here. A complete token should look something like this:
1
ATCTT3xFrTN0U64VR99p1VfpQtLlpar7R4hq6PSkiNNaNOyk37P_7URVmROOp1Orez-ijlluMRwJA7Cw1LsgMFq
Run the Cleanse and Import app on the command line interface, replacing the placeholder text with your Workspace ID and Cleanse and Import token:
1
dm-cleanseimport.exe --run "cleanse" --workspace-id <workspaceId> --token <your-Cleanse-and-Import-token>
You can also use these optional parameters when running the app:
Choose to Import and Cleanse the data simultaneously by replacing the “cleanse" parameter with “full".
Choose a single Data Source Type to Cleanse or Import. If your Data Source Type name includes spaces, you will have to encase it in quotes:
1
--type my_data_source_name
Choose a single Data Source to Cleanse or Import. If your Data Source name includes spaces, you will have to encase it in quotes:
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--ds my_data_source
Choose a single Object Class to Cleanse or Import. Currently, Data Manager supports three types of objects classes: Compute, User, and Network.
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--object Compute
Choose a proxy server:
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--proxy my_proxy_server_address
Choose a username to authenticate against the proxy server:
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--proxy-user my_username
Choose a password to authenticate against the proxy server:
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--proxy-pass my_password
Use the default credentials to authenticate against the proxy server:
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--proxy-default-credentials
Bypass any invalid server certificates that appear when authenticating to the proxy server:
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--bypass-invalid-certificate
A success message should tell you when the job is complete and if any errors were encountered while the Cleanse and Import client was running.
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