What are service space customers and organizations?
Learn the differences between service space customers and organizations
Jira Service Management is getting a new navigation
We’re in the process of rolling out these changes and the documentation may not match your experience. Bear with us while we update it to reflect the new changes. More about navigating the new Jira
Manage your customers
Find out how to add and remove customers from your service space.
Add a customer to a service space
Add a customer to your service space so they can start requesting help.
Add customers in bulk to your service space
Find out how to add customers in bulk to your service space.
Edit a customer's name
You can edit a portal-only customer's name on your Jira site for all your Jira Service Management projects.
Remove a customer from a service project
If someone no longer raises requests in your service project, you can remove them.
Delete a customer account
You can delete a customer's account if they're no longer needed on your Jira site.
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