Get started with Jira Service Management for admins
Your first stop for learning how to get started with Jira Service Management.
Add a name and logo to your portal
In Jira Service Management, a portal is the customer-facing website of every service project. It helps teams set up relevant help resources for their customers and collect and manage customer requests.
It helps teams set up relevant help resources for their customers and collect and manage customer requests.
For each service project you create, a corresponding portal also gets automatically created. The first step a project admin can take to set their portal up is to add a name and logo to it.
To add a name and logo to your portal:
From your service project, select Project settings, then Channels & self service, then Portal.
Edit the Portal name and Logo fields as needed.
The portal logo will appear in notifications sent from your service project. Accepted formats for the logo are JPEG, GIF, and PNG, with a recommended size of 50X50 pixels.
Your portal logo is different from your project avatar. Your project avatar appears within your service project to your team, while your portal logo appears in your customer-facing help centers and the portal.
Find out what else you can customize in your portal.
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