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- Jira Service Desk
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Manage any business project
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Within the ITIL framework, the change management process serves important purposes of auditability, communication, coordination, and risk management. If done well, change management reduces risk, increases collaboration, improves system availability, and, in general, fosters a more mature digital organization.
Learn how change management is one of the key Information technology service management (ITSM) processes.
Learn about the three types of changes in changes.
Set up change management to seamlessly create change requests when your team initiates deployments to selected services.
Learn how to configure your change management deployment pipelines to your needs.
Learn how to minimize redundancy and manual efforts by automating your change approvals and notifications to agents and end-users.
Learn how the affected service field can help you search and link services from the service registry to Jira issues.
If you no longer need a change management service connected to your service desk, you can disconnect it.
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