Get started with Jira Service Management for agents
Learn how to succeed in your role as a service project agent.
Give agents permission to add announcements to help centers
You must be a Jira administrator to give agents permission to add announcements to the help center.
To give permission to agents:
Go to Settings () > Products > Jira Service Management > Configuration.
For Can agents add announcements to the help center?, select Yes.
Are you on the right help page?
If the image in the lower-left of your service project sidebar states you're in a next-gen project, check out these next-gen project articles instead.
Learn more about the difference between classic and next-gen projects.
Last modified on Nov 9, 2020
Cached at 3:02 AM on Mar 1, 2021 |
Was this helpful?