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Give agents permission to add announcements to help centers

You must be a Jira administrator to give agents permission to add announcements to the help center.

To give permission to agents:

  1. Go to Settings () > Products > Jira Service Management > Configuration.

  2. For Can agents add announcements to the help center?, select Yes.


Are you on the right help page?

If the image in the lower-left of your service project sidebar states you're in a next-gen project, check out these next-gen project articles instead.

Learn more about the difference between classic and next-gen projects.

Last modified on Nov 9, 2020
Cached at 7:48 PM on Dec 4, 2020 |

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