Get started with Jira Service Management for agents
Learn how to succeed in your role as a service project agent.
Give agents permission to add announcements to help centers
You must be a Jira administrator to give agents permission to add announcements to the help center.
To give permission to agents:
Go to Settings () > Products > Jira Service Management > Configuration.
For Can agents add announcements to the help center?, select Yes.
This page is for company-managed projects
If the lower-left of your service project sidebar says you're in a team-managed project, check out these team-managed project articles instead.
Learn more about the difference between company-managed and team-managed projects.
Last modified on Nov 9, 2020
Cached at 12:51 PM on Aug 1, 2021 |
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