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Give agents permission to add announcements to help centers

You must be a Jira administrator to give agents permission to add announcements to the help center.

To give permission to agents:

  1. Go to Settings () > Products > Jira Service Management > Configuration.

  2. For Can agents add announcements to the help center?, select Yes.


This page is for company-managed projects

If the lower-left of your service project sidebar says you're in a team-managed project, check out these team-managed project articles instead.

Learn more about the difference between company-managed and team-managed projects.

 

Last modified on Nov 9, 2020
Cached at 9:03 PM on May 16, 2021 |

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