Add your customers so they can raise requests

You don’t need to add customers to your service space right away, but it’s important to learn how to add them.

Both administrators and service space agents can add customers to a service space.

To add a customer:

1. In your space, select Customers.

2. Select Add customers.

3. Enter the customer’s username or email. Separate customers by commas to add more than one at a time.

4. Select Add.

You can set up Jira Service Management to allow customers to add themselves. Or, you can open your service space to Jira users. Learn more about customer permissions.