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Receive requests from an online portal and help center

Customers send and track requests through the customer portal—your service desk's customer-facing site. If your service desk has a knowledge base, customers can also self-service requests by searching for articles. If your customers have access to multiple portals, they can use the global help center to see them all in one place.

Last modified on Mar 14, 2020
Cached at 6:02 AM on Oct 30, 2020 |

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