Get started with Jira Service Management for admins
Your first stop for learning how to get started with Jira Service Management.
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Object hash settings for Insight Discovery
At the root folder of the Insight Discovery Tool you can find a file called ObjectHashSettings.xml. This xml file defines which attributes are used to build the Object Hash.
For example:
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<!-- VirtualGuestInfo Attributes -->
<VirtualGuestInfo_Name>true</VirtualGuestInfo_Name>
<VirtualGuestInfo_Hostname>true</VirtualGuestInfo_Hostname>
<VirtualGuestInfo_State>false</VirtualGuestInfo_State>
<VirtualGuestInfo_RAM>false</VirtualGuestInfo_RAM>
<VirtualGuestInfo_UUID>true</VirtualGuestInfo_UUID>
<VirtualGuestInfo_ConfigurationFile>false</VirtualGuestInfo_ConfigurationFile>
<VirtualGuestInfo_FirstNICMAC>false</VirtualGuestInfo_FirstNICMAC> |
Here you can see that for the VirtualGuest object, the attributes Name, Hostname and UUID will be used to build the Object Hash.
Please note that manually changing these settings will create a new object hash for the "same" object, this will create "duplicates" in Insight in Jira Service Management when importing that data.
If you make changes to these settings, you may have to remove duplicate or unwanted information.
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