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Import a JSON file into Insight

Insight in Jira Service Management is a Premium and Enterprise only feature. It is compatible only with company-managed projects. Learn more about Insight.

 This import type will import objects into Insight with a JSON file.

JSON module fields

The following are the module-specific fields that need to be configured for this import type:

Setting

Description

File

Choose a file to upload. Note that this file can be replaced if new data needs to be imported.

Encoding

The encoding used in the file.

Object type mapping settings

Name

Description

Selector

The selector for the JSON import. 

Use [Attribute.*[Attribute]]

Exemple:

  • "items"

  • "items.item"

  • "json.data.systems"

Only JSON arrays are valid as selectors!

Data locator

Name

Description

attribute1[*].attribite2[*]..

The data locators provided are dependent on the JSON and the selector configured.


Automatically creating object types and attributes from JSON

If you selected Automatically create object types and attributes when creating your import structure, object types and attributes will be created based on the JSON file. Alternately, if you have decided to manually map your data, you may need to modify the structure of the JSON file to create the desired output.

 

Additional Help