Get started with Jira Service Management for admins
Your first stop for learning how to get started with Jira Service Management.
Jira Automation docs have moved
All content related to Jira Cloud Automation, previously under the Automate your Jira processes and workflows section, have moved to the new Cloud Automation docs.
Import a JSON file into Insight
Insight in Jira Service Management is a Premium and Enterprise only feature. It is compatible only with company-managed projects. Learn more about Insight.
This import type will import objects into Insight with a JSON file.
JSON module fields
The following are the module-specific fields that need to be configured for this import type:
Setting | Description |
|---|---|
File | Choose a file to upload. Note that this file can be replaced if new data needs to be imported. |
Encoding | The encoding used in the file. |
Object type mapping settings
Name | Description |
|---|---|
Selector | The selector for the JSON import. Use [Attribute.*[Attribute]] Exemple:
Only JSON arrays are valid as selectors! |
Data locator
Name | Description |
|---|---|
attribute1[*].attribite2[*].. | The data locators provided are dependent on the JSON and the selector configured. |
Predefined structure and configuration
The predefined structure and configuration will be created based on the JSON file present in the configuration. You may need to modify the structure of the JSON file to create the desired structure and configuration.
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