Get started with Jira Service Management for admins
Your first stop for learning how to get started with Jira Service Management.
Create a new request type
To create a new request type in your team-managed service project:
From your service project, go to Project settings , and then Request types.
Select Add request type.
Enter the request type name, portal description, and icon.
Select Create.
Learn more about setting up request types in team-managed projects
This page is for team-managed projects
If the lower-left of your service project sidebar doesn’t say you're in a team-managed project, check out these company-managed project articles instead.
Learn more about the difference between company-managed and team-managed projects.
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