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Jira Automation docs have moved

All content related to Jira Cloud Automation, previously under the Automate your Jira processes and workflows section, have moved to the new Cloud Automation docs.

Go to Cloud Automation documentation | Why did we do this?

Create a new request type

To create a new request type:

  1. From your service project, go to Project settings > Request types.

  2. Select Add new request type.

  3. Enter the Request name, Icon, and Issue type.

  4. Choose a Portal group, or leave unselected to hide this request type from your portal.

  5. Select Create.

Learn more about customizing the fields and customizing workflow statuses for the request type in company-managed projects.

Learn more about setting up request types in team-managed projects


Additional Help