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Create a new request type

To create a new request type in your team-managed service project:

  1. From your service project, go to Project settings , and then Request types.

  2. Select Add request type.

  3. Enter the request type name, portal description, and icon.

  4. Select Create.

Learn more about setting up request types in team-managed projects

This page is for team-managed projects

If the lower-left of your service project sidebar doesn’t say you're in a team-managed project, check out these company-managed project articles instead.

Learn more about the difference between company-managed and team-managed projects.


Additional Help