Usage and admin help
- Jira Software
Project and issue tracking
- Jira Service Desk
Service desk and customer support
- Jira Core
Manage any business project
Git code management
You can meet your customer’s language preferences by adding additional languages to your service desk. This translates the language they receive when they’re using your portal and help center to their preferred language.
To meet your customer's language preferences, you can add multiple languages to their service desk.
Set the default language to match the native language of the majority of your customers.
Yellow indicators appear in the Language support section of service desk project settings.
We recommend setting the service desk project’s default language to match the language of the majority of your customers.
Use email templates to send messages that include information that doesn't change from message to message.
You can add custom translations to your service desk project to enhance your customer’s experience.
If you'd like to stop supporting a language, we recommend you disable rather than remove it.
Adding translations is important for customized content, which will otherwise appear in your default service desk language.
If you have changed your default language, there is certain default content we automatically translate for you.
Customers can change their own language preference in their help center profile.
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