What is language support?
To meet your customer's language preferences, you can add multiple languages to their service project.
Fresh terminology for automation rules and components
An automation ‘rule’ is now a ‘flow', and a ‘component’ is now a 'step’. You may notice some inconsistencies in the documentation while we make this change. Read more about the updates in Automation
Provide help in multiple languages
You can meet your customer’s language preferences by adding additional languages to your service space. This translates the language they receive when they’re using your portal and help center to their preferred language.
Add languages to your service space
Translate your portal and email notifications into multiple languages for your customers.
Keep your translations up to date
Find and keep track of outdated translations with yellow markers in your service project.
Add, update, or review translations for email templates
Manage email template translations in your service space.
Manage translations for custom content
You can add custom translations to your service project to enhance your customer’s experience.
Help customers set their language preferences
Customers can change their own language preference in their help center profile.
Stop supporting a language
If you'd like to stop supporting a language, we recommend you disable it rather than remove it.
Change your service space's default language
Set your service space's default language to match the language of the majority of your Jira Service Management customers.
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