Add a new custom field to a project

By default, your service desk project includes an Approvers field from which people can select approvers. You might create more custom fields if your workflow has more than one approval step, or if you want the field to have a different name in the issue view.

You need to be a Jira administrator to create a new custom field.

To add a new custom field to your project:

  1. Go to Jira settings > Issues > Custom fields.

  2. Select Add custom field.

  3. Click Advanced > User Picker (multiple users) > Next.

  4. Name your field, then click Create. The Screens page displays.

  5. Select the box next to Jira Service Desk Screen for Project <yourprojectkey>.

  6. Click Update.

The new field is added to your project.

Are you on the right help page?

If the image in the lower-left of your service desk sidebar states you're in a next-gen project, check out these next-gen project articles instead.

Learn more about the difference between classic and next-gen projects.


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