Get started with Jira Service Management for admins
Your first stop for learning how to get started with Jira Service Management.
We're rolling out a new issue view for Jira Service Management, with one consistent screen to view and edit issues. It looks a little different and some procedures have changed slightly. Learn more about the new issue view.
The summary may not give enough information to complete the customer's request. For more details, look to the Description section of the issue. Depending on the information your customer entered, the description might be able to answer initial questions about the work.
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