Add knowledge from Google Drive to your service space
Find out how to add knowledge from Google Drive to your service space.
Fresh terminology for automation rules and components
An automation ‘rule’ is now a ‘flow', and a ‘component’ is now a 'step’. You may notice some inconsistencies in the documentation while we make this change. Read more about the updates in Automation
Add knowledge from third-party products
Add knowledge to your service spaces by linking folders from third-party products (like Google Drive or Microsoft SharePoint).
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