Fresh terminology for automation rules and components

An automation ‘rule’ is now a ‘flow', and a ‘component’ is now a 'step’. You may notice some inconsistencies in the documentation while we make this change. Read more about the updates in Automation

Add stakeholders

Only org admins and product admins can add, edit, and delete stakeholders.

To add a stakeholder directly to your site in Jira Service Management:

  1. Go to Operations, then Communications, then select Stakeholders.

Overview of list of stakeholders

2. On the Stakeholders tab, select Add stakeholders.

Adding stakeholders for incident management

 

3. In the Stakeholders field, enter the names or email addresses of the people you want to add.
If they’re not already part of your site, they’ll receive an invitation email to join as stakeholders.
You can also import stakeholders directly from your Microsoft, Google, or Slack accounts.

4. Use the Stakeholder group dropdown to select an existing stakeholder group or create a new one. Grouping stakeholders helps you manage communications more efficiently, especially during large or complex incidents.

5. Select Invite to add the selected people or groups.

You can check the status of the invite on the Operations > Stakeholders > the Stakeholders tab.

 

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