Hardware asset management glossary
Hardware asset management is available with Jira Service Management Premium and Enterprise.
To set it up, you must be a Jira admin and an Assets admin.
These are the key terms used across hardware asset management.
Term | Definition |
|---|---|
Hardware | An individual physical device you track as an asset, such as a laptop, monitor, or server. |
Hardware model | A make and configuration that many hardware assets share, such as a specific laptop model. |
Model catalogue | The list of approved models your team procures and assigns. |
Stockroom | A location where you store and manage hardware before it's assigned or deployed. |
Stock rule | A rule that sets minimum and maximum stock levels for a model in a stockroom, to trigger replenishment. |
Status | The lifecycle state of a hardware asset, such as In stock, In use, or Retired. |
Depreciation | How the value of a hardware asset decreases over its useful life. |
Hardware work | Any tracked activity on a hardware asset — such as procuring, shipping, repairing, auditing, or disposing of a device. Hardware work can be started by a request type, a schedule, an event, or a bulk action, and is tracked as work items and progressed by automations. |
Work item | A single tracked task or request about hardware, such as procuring, repairing, or disposing of a device. Work items move through a workflow (for example, To do, In progress, Done). |
Request type | A ready-made request form for a common hardware task, such as Request new hardware. Submitting a request type creates a work item. |
Automation | A rule that performs actions automatically, such as creating a work item when a request is submitted, or updating an asset's status when work is completed. |
Automation template | A ready-made automation that ships with hardware asset management, which you can enable to handle a common hardware process — for example, tracking procurement work items or triggering stock replenishment. |
Overview | The dashboard that summarizes your hardware in charts. |
Custom dashboard | A saved, tailored view of your hardware built from charts and filters, shared with your team. |
Assets common data model | The shared schema in Assets that hardware asset management stores its data in. |
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