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Verify your linked email account

Once you have chosen a suitable request type, Jira Service Management sends a test email and creates a corresponding test request.

To verify your email:

  1. From your service project, go to Queues.

  2. Verify that your linked email account works by finding the new request.

New messages sent to your linked email account appear as service project requests in your project.


This page is for company-managed projects

If the lower-left of your service project sidebar says you're in a team-managed project, check out these team-managed project articles instead.

Learn more about the difference between company-managed and team-managed projects.

 

Last modified on Nov 10, 2020
Cached at 1:18 AM on May 17, 2021 |

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