Usage and admin help
- Jira Software
Project and issue tracking
- Jira Service Desk
Service desk and customer support
- Jira Core
Manage any business project
Git code management
Your first stop for learning how to get started with Jira Service Desk.
Learn how to succeed in your role as a service desk agent.
Set up your service desk project in a way that empowers your agents and your customers get help for their requests.
With next-gen service desks, service teams can manage their own work and process, without having to reach out to a Jira admin.
Understand how to effectively serve your customers as a service desk agent.
Follow proven patterns for setting up Jira Service Desk for IT and software development teams.
Jira products share a set of core capabilities that you'll want to understand to get the most out of Jira Service Desk.