Jira Service Desk Cloud documentation

Put the power of Jira in the hands of your service desk team

Documentation

Discover IT service management (ITSM)

Learn about ITSM and the strategic approach to design, deliver, manage and improve the way businesses use information technology.

Learn the Jira fundamentals that power Jira Service Desk

Jira products share a set of core capabilities that you'll want to understand to get the most out of Jira Service Desk.