Sign up for a Jira Service Management site
Sign up for a new Jira Service Management Cloud site to get up and running in no time.
Fresh terminology for automation rules and components
An automation ‘rule’ is now a ‘flow', and a ‘component’ is now a 'step’. You may notice some inconsistencies in the documentation while we make this change. Read more about the updates in Automation
Get to know your Jira Service Management space
Get Jira Service Management ready for you and your team to use by signing up for an Atlassian Cloud site. Atlassian Cloud is our hosted offering and lets you to set up your own site without installing a thing!
If you have an existing Cloud site, jump straight to What is a service space? If your administrator has set you up as a space admin for an existing service space, get to know the main Jira Service Management features.
What is a service project?
Learn about the multiple projects you can create to give different teams in your organization their own service project.
About Jira Service Management space templates
Read about space templates for Jira Service Management, and how they can help you get started.
Get to know the main Jira Service Management features
Access helpful features from your sidebar once you’re in your service project.
Get to know the project settings sidebar
Dive into the project settings sidebar.
How to use modern incident management
Learn how to create major incidents in Jira Service Management by setting up Opsgenie.
About requests and work items
Find out more about work items and requests, and how they relate to each other in your service space.
Create a service space
Create a service space by choosing a service management template designed for customer service, business, or IT teams.
Create, edit, or delete a shortcut
Find out how to create, edit, or delete shortcuts in the navigation on the left.
Edit your service space details
Edit space details, such as name, key, URL, space category, avatar, description, space lead, and default assignee.
Get to know Opsgenie
Learn more about Opsgenie in the context of Jira Service Management.
What are space roles in Jira Service Management?
Learn more about different users and roles in a service space.
What is Jira Service Management?
Learn how you can use Jira Service Management to easily receive, track, manage, and resolve requests from your team's customers.
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