Usage and admin help
- Jira Software
Project and issue tracking
- Jira Service Desk
Service desk and customer support
- Jira Core
Manage any business project
Git code management
Get Jira Service Desk ready for you and your team to use by signing up for an Atlassian Cloud site. Atlassian Cloud is our hosted offering and lets you to set up your own site without installing a thing!
If you have an existing Cloud site, jump straight to What is a service desk project? If your administrator has set you up as a project admin for an existing service desk project, get to know the main service desk features you can customize for your team.
Learn how you can use Jira Service Desk to easily receive, track, manage, and resolve requests from your team's customers.
Sign up for a new Jira Service Desk Cloud site to get up and running in no time.
Learn about the multiple projects you can create to give each service team in your organization their own service desk.
Once you have navigated to your service desk, you’ll find the sidebar, which has helpful features which you may want to use.
Dive into the project settings sidebar
Edit project details, such as name, key, URL, project category, avatar, description, project lead, and default assignee.
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