Customize your help centers and portals

Find out whether you’re using a Modern or Legacy help center, so you can follow the right steps.

Find out how the Modern help center changes the way you customize and manage your help centers.

Learn about the options you have for customizing your help centers.

Learn your way around the editor you use to customize a Modern help center.

Customize the look and feel of your help centers to match your company’s branding.

Change how the navigation bar looks and behaves in a Modern help center.

Create custom pages and folders, and organize the pages in a Modern help center.

Build pages in a Modern help center from sections and components.

Learn about the components you can use in a Modern help center.

Change what customers see on each portal page in a Modern help center.

Each service space has its own portal which you can customize to fit your organization's brand.

Guide your customers to access your help centers seamlessly with a login message.

Find out how to add an announcement to display to your customers who visit your help centers and portals.

Organize content in your help center to make it easier for customers to find what they need.

Organize content in your portal to make it easier for customers to find what they need.

Edit the home page in a help center to let customers quickly find what they’re looking for.

Edit the layout of the home page and landing pages in a help center

Choose which columns your customers see when they view their requests list.

Use topics to group request forms, knowledge base articles, and external resources from across portals.

Create visually appealing and carefully curated landing pages for different audiences in help centers.