Customize the channels that customers use to get help
Make changes to the channels that customers use to get help.
How do customers send requests to your service desk?
Receive requests from customers by sending them a link to your service desk email address or help center.
Receive requests from your existing email address
Add your existing email address to your service desk project.
Add a name and logo to your portal
Change the name of your portal, welcome customers with an introduction, and add your company’s logo to reflect its brand.
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