Usage and admin help
- Jira Software
Project and issue tracking
- Jira Service Desk
Service desk and customer support
- Jira Core
Manage any business project
Git code management
Jira Service Desk is based on the IT Infrastructure Library (ITIL) set of practices that focus on aligning IT services with business needs.
The IT service desk comes with pre-loaded request types.
Jira Service Desk contains default templates that allow you to customize your service desk.
Jira Service Desk contains default workflows that can be used as a basis for creating customized workflows.
A knowledge base can be created to allow customers to resolve their own requests.
Explore service desk templates to create an IT, Human Resources (HR), Facilities or Legal service desk.
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