Get started with Jira Service Management for admins
Your first stop for learning how to get started with Jira Service Management.
Install Jira Edge Connector
This article highlights a new alerting feature that's natively available in Jira Service Management which is gradually rolling out to some Jira Service Management Cloud customers. It may not yet be visible or available on your site.
Supported OS versions
Jira Edge Connector (JEC) has been tested in the following environments:
Ubuntu 16.04 and later (Debian 9 and later)
RHEL 6 and later (For RHEL 6.x.x and Fedora server, we have a different package with the naming convention of jsm-jec-x.x.x.rhel6.x86_64.rpm)
Windows Server 2012 and later
Download JEC
Download the JEC packages from the integration scripts repository.
Go to the jsm-integration-scripts repository.
Review the readme.
Download the latest version of JEC packages.
Install JEC
For RedHat-based distributions
Run the following command to install JEC:
Shell
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rpm -i <your_package_name>.rpm
For Debian-based distributions
Run the following command to install JEC:
Shell
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dpkg -i <your_package_name>.deb
For Windows
Extract the zip into a folder.
Rename jecService.json.example to jecService<32|64>.json.
In the in jecService<32|64>.json file, update JECPath to <directorypath>\\JiraEdgeConnector<32|64>.exe.
Run the following command to install JEC:
(Make sure that JEC Service exists in Task Manager > Services.)
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jecService<32|64>.exe install
Install multiple JEC instances
To install multiple JEC instances, update the Name and DisplayName fields in <32|64>.json and then run the commands.
Uninstall JEC
Run the following command to uninstall JEC:
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jecService<32|64>.exe uninstall
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