Get started with Jira Service Management for admins
Your first stop for learning how to get started with Jira Service Management.
You must be a Jira administrator to give agents permission to add announcements to the help center.
To give permission to agents:
Go to Settings () > Products > Jira Service Management > Configuration.
For Can agents add announcements to the help center?, select Yes.
This page is for company-managed projects
If the lower-left of your service project sidebar says you're in a team-managed project, check out these team-managed project articles instead.
Learn more about the difference between company-managed and team-managed projects.
Was this helpful?