Usage and admin help
- Jira Software
Project and issue tracking
- Jira Service Desk
Service desk and customer support
- Jira Core
Manage any business project
Git code management
Effective service request management reduces the bureaucracy and cost of maintaining IT services.
Jira Service Desk provides default workflows for your IT service teams. As a project or Jira admin, you can customize these workflows to meet your team's business requirements.
Your service desk contains two automation rules that automatically close requests.
Create a customized service request workflow using the default service desk workflows.
Jira Service Desk comes with two service request default workflows.
Fields can be customized in an agent's view of a service request.
You can create service requests using these guidelines.
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