Set up notifications for your customers and team
Notifications are messages that your customers and team receive to let them know about certain events occurring. Set them up to notify people on what they need to know.
What notifications do my customers and service desk team receive?
Learn the difference between the notifications that your customers receive and your team.
Disable service desk notifications for internal users
You can disable service desk notifications while keeping Jira notifications if all your customers are internal users.
Edit the content of your customer notifications
You can change what you send to your customers in notifications.
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