Remove an agent from a service desk project

You must be a project administrator to remove an agent from a project.

To remove an agent from a project:

  1. From your service desk project, go to Project settings () > People.

  2. Find the user or group you'd like to remove from the Service Desk Team role, then select Remove.


Are you on the right help page?

If the image in the lower-left of your service desk sidebar states you're in a next-gen project, check out these next-gen project articles instead.

Learn more about the difference between classic and next-gen projects.

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