Create linked work items to collaborate with other Jira products
Link work items from Jira Service Management and Jira Software together to make collaboration easier.
Fresh terminology for automation rules and components
An automation ‘rule’ is now a ‘flow', and a ‘component’ is now a 'step’. You may notice some inconsistencies in the documentation while we make this change. Read more about the updates in Automation
Collaborating with teams in other Jira products
How can service project and software teams work together?
Learn what users from other Jira products can and can't do on Jira Service Management work items.
Sharing requests with other Jira team members
Learn what your Jira team members can do if they have a request shared with them.
Give Jira users permission to comment on service project work items
Learn how to give your other Jira team members permission to comment on your customer requests.
Jira Service Management and Jira can share custom fields
Share fields between your Jira products so you can collaborate effectively.
Give Jira users permission to view service project work items
Learn how to give your other Jira team members permission to see your customer requests.
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