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Add translations to serve customers in different languages

Your team can add and edit translations based on the languages of your service project customers. Adding translations is especially important for customized content, such as help center announcements, which will otherwise appear in your default service project language.

To add languages and translations:

  1. From your service project, go to Project settings > Language support.

  2. Select Add language.

  3. Choose the language you prefer and select Add.

Your languages appear in the languages table. This table shows the language's status and information about its translations. We disable newly added languages by default. We do this so you can quality check your new language and its translations before customers see them.

This page is for company-managed projects

If the lower-left of your service project sidebar says you're in a team-managed project, check out these team-managed project articles instead.

Learn more about the difference between company-managed and team-managed projects.


Last modified on Oct 18, 2021
Cached at 4:50 PM on Oct 20, 2021 |

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