Project and issue tracking
Service desk and customer support
Manage any business project
Git code management
Usage and admin help
Answers, support and inspiration
Cloud services health
Suggestions and bugs
Feature suggestions and bug reports
Billing & licensing
Frequently asked questions
Fill a knowledge base so customers can help themselves
Write articles so that your customers can help themselves if they have any problems.
Set up request types to get information from your customers
Change your request types to fit the needs of your organization and serve your customers better.
Create an external service desk project
Jira Service Desk comes with a template you can use to serve external customers.
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Best practices for serving external customers