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Add translations to serve customers in different languages

Your team can add and edit translations based on the languages of your service desk customers. Adding translations is especially important for customized content, such as help center announcements, which will otherwise appear in your default service desk language.

To add languages and translations:

  1. From your service desk project, go to Project settings () > Language support.

  2. Select Add translations.

  3. Choose the language you prefer and select Add.

Your languages appear in the languages table. This table shows the language's status and information about its translations. We disable newly added languages by default. We do this so you can quality check your new language and its translations before customers see them.

Are you on the right help page?

If the image in the lower-left of your service desk sidebar states you're in a next-gen project, check out these next-gen project articles instead.

Learn more about the difference between classic and next-gen projects.

Last modified on Mar 14, 2020
Cached at 5:39 AM on Oct 27, 2020 |

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