Add translations to serve customers in different languages

Your team can add and edit translations based on the languages of your service desk customers. Adding translations is especially important for customized content, such as help center announcements, which will otherwise appear in your default service desk language.

To add languages and translations:

  1. From your service desk project, go to Project settings () > Language support.

  2. Select Add translations.

  3. Choose the language you prefer and select Add.

Your languages appear in the languages table. This table shows the language's status and information about its translations. We disable newly added languages by default. We do this so you can quality check your new language and its translations before customers see them.

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