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Create request types using AI

AI isn’t available in the Atlassian Government environment.

Spend less time figuring out what kind of request types you need to create for your space, and instead get suggestions from AI. Learn more about AI in Atlassian apps.

Simply describe your work and what your team typically manages to see what types of requests you could create. These suggestions include some of your existing system and custom fields to help you get started.

Create request types using AI

This feature is only available for Premium or Enterprise customers that have activated AI for Jira Service Management.

  1. From your service space, select Space settings, then Request management, then Request types.

  2. Select Create request type, and select Create using AI from the dropdown.

  3. Enter your prompt and select Go.

    1. The suggestions generated by AI will only be visible to you, and will disappear when you navigate away or select Cancel.

  4. If you wish to create one of these suggestions, select your desired request type and select Create.

The quality, accuracy, and reliability of information generated by AI may vary. Learn why

 

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