Get started with Jira Service Management for admins
Your first stop for learning how to get started with Jira Service Management.
Disable an automation rule
Are you looking for Automation?
This article is relevant to Legacy automation in service projects created before August 30, 2021. If you don’t see Legacy automation in your service project, check out these Automation articles.
To disable an automation rule:
From your service project, select Project settings, then Automation, then Legacy automation.
Click the rule you want to disable to open the rule configuration screen.
Choose rule options ().
Toggle Rule enabled to disable the rule.
Disabled rules appear in your automation list with a DISABLED badge.
This page is for company-managed projects
If the lower-left of your service project sidebar says you're in a team-managed project, check out these team-managed project articles instead.
Learn more about the difference between company-managed and team-managed projects.
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